Making quality care achievable everywhere

As the owner of ACQC, I help care providers ensure best care of vulnerable people living in CQC regulated settings.

I want to ensure all leaders of CQC regulated social care settings have access to the information and support they need to provide high quality compliant care, without compromising their own wellbeing.

All of the experts delivering content for ACQC have been registered Managers or trainers with extensive experience in the care sector. You can be confident they understand where you’re at.

Many thanks

Paula

Making quality care achievable everywhere

As the owner of ACQC, I help care providers ensure best care of vulnerable people living in CQC regulated settings.

I want to ensure all leaders of CQC regulated social care settings have access to the information and support they need to provide high quality compliant care, without compromising their own wellbeing.

All of the experts delivering content for ACQC have been registered Managers or trainers with extensive experience in the care sector. You can be confident they understand where you’re at.

Many thanks

Paula

“In every job that must be done, is an element of fun!”

Hi, I’m Paula

I’m a Registered Nurse experienced in many aspects of social care. I have been where you’re at! I have extensive leadership experience as a Registered Manager, Regional Manager, unit lead, and a night nurse. I have worked in small and large Social Care organisations as well as being quality monitoring officer for a large NHS CCG . Where I was working alongside CQC, LA and commissioning colleagues.

I enjoy helping people grow in their knowledge and confidence, especially when it relates to CQC compliance and quality improvement.

Many providers, managers and seniors often have the same questions around the quality statements, so I have produced 34 videos that you can access 24/7.

There are live and recorded webinars where you can get your questions answered, or buy a more comprehensive support package delivered by someone experienced in your field.

This is your one stop quality box where you can receive affordable non judgemental advice.

Take a look around the site and if you have any questions use the contact button to get in touch.

Paula Cashmore

Hi, I’m Paula

Paula Cashmore

I’m a Registered Nurse experienced in many aspects of social care. I have been where you’re at! I have extensive leadership experience as a Registered Manager, Regional Manager, unit lead, and a night nurse. I have worked in small and large Social Care organisations as well as being quality monitoring officer for a large NHS CCG . Working alongside CQC, LA and commissioning colleagues.

I enjoy helping people grow in their knowledge and confidence, especially when it relates to quality and compliance improvement. 

Many providers, managers and seniors often have the same questions around the quality statements, so I have produced 34 videos that you can access 24/7.

There are live and recorded webinars where you can get your questions answered, or buy a more comprehensive support package delivered by someone experienced in your field. 

This is your one stop quality box where you can receive affordable non judgemental advice.

Take a look around the site and if you have any questions use the contact button to get in touch. 

I founded Achievable Care Quality Community to make quality care achievable everywhere.

Here you can access low cost high value educational information in an easy to consume format and gain a thorough understanding of CQC requirements. Joining this unique community will help you ensure the best outcomes for staff and clients!

What is Achievable Care Quality Community?

The community is a group of social care colleagues who are interested in improving the quality of care in CQC registered services. Paula Cashmore is an experienced Care Quality Consultant who will guide and inform you through videos, meetings and 1:1s. I will let you know how best to understand the new CQC quality statements and achieve the best quality of care in your service.

How will Achievable Care Quality Community help you?

By joining this community you will have 24 hour access to videos that explain all that CQC requires.

You will never feel uninformed.

I will give a lot of practical tips on how to incorporate good practice easily, giving bitesize answers so you are not overwhelmed.

Gold and Platinum memberships also offer a chance to meet other members, Platinum members can also book a private 1:1. We will discuss how it’s going in your service and get any of your questions answered privately

By understanding the key questions alongside the quality statements, evidence categories and ‘I’ statements, you will have all the knowledge you need to prepare for your next CQC inspection. Having bitesize educational videos available 24/7 there’s never a time you need to be puzzled about what you should do next.

Safe - Safety is a priority for everyone and leaders embed a culture of openness and collaboration.

Good?

The service is performing well and meeting our expectations.

Requires improvement

The service is not performing as well as it should and we have told the service how it must improve.

Inadequate

The service is performing badly and we've taken action against the person or organisation that runs it.

Compare Plans

Bronze Browsers

£ FREE
  • Youtube Videos
  • Podcasts
  • Motivational Resources
  • Regulation Downloads
  • Newsletter

Silver Seekers

£ 10
/month
  • Everything in Bronze
  • 34 Quality Statement Videos
  • Social Calendar
  • Recorded Webinars

Gold go-getters

£ 25
/Month
  • Everything in bronze
  • Everything in Silver
  • Live Webinar Booking
  • 10% Discount on Products and Events

Platinum progressors

£ 60
/Month
  • Everything in Bronze
  • Everything in Silver
  • Everything in Gold
  • One hour 1:1 each month bespoke consultation

What our Clients Say

NB Shropshire
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Paula , you're like a breath of fresh air when you speak.
AP Cheshire
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I feel so much better already after reaching out to you. Just one email has helped.
HH Staffordshire
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It was great working with you, you’ve helped me understand a lot more.
DM Manchester
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Thank you so much, your advice was just what I needed.
JC Lancs
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We have really taken on board what you told us, and truly appreciate your support.
SO West Midlands
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You've been super. We couldn't have done this without you'
HC Wiltshire
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Thank you Paula, you're always influential at calming me down.
LM Lancs
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Paula goes above and beyond, even checking up with you. I value her expertise.
TZ Gloucs
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I can't explain how happy I am with the progress made since bringing you on board.
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Hi, I’m Paula

I’m a Registered Nurse experienced in many aspects of social care throughout my 40+ years of experience in care. I have been where you’re at! I have extensive leadership experience as a Registered Manager, Regional Manager, unit lead, and a nurse, in small and large Social Care organisations as well as a CCG quality monitoring officer for NHS Birmingham cross city. I’ve been actively helping people on social media for a long time, and was seeing the same questions pop up again and again. Some of the answers to questions given by anonymous people within social media were plainly not best practice. I was concerned there was no accessible place to turn to where staff could get reliable and trustworthy advice all of the time. Often I wished I could be everywhere at once to help people achieve the quality they wanted to achieve, without the stress of them wondering if they were getting correct answers to their questions. Knowing that many workers in the sector are low paid, and many managers are not supported to invest in quality, I thought the best way to make quality achievable everywhere, was to offer a low cost high value way to get information out to everyone who needs it. By promoting a thorough understanding of CQC requirements, I want to ensure the best outcomes for staff and clients. This is how the Achievable Care Quality Community was born!

Frequently Asked Questions

The community is a group of social care colleagues who are interested in improving the quality of care in their CQC registered services. Paula Cashmore is an experienced Care Quality Consultant who will guide and inform through videos, meetings and 1:1s how best for individuals to understand the new CQC quality statements and achieve the best quality of care in their service.

This is the first community that is affordable and accessible to all levels of staff whatever their role. The resources build on a foundation and meet you where you’re at with your knowledge. It is a place to learn in your own time and put into practice ideas to suit your service.

The community is for any member of staff working within a CQC regulated setting that wants to understand CQC regulations and learn practical ways to implement them to improve their service.

The community will be able to access over 39 videos and downloadable resources, each explaining the meaning behind each of CQC’s new quality statements, and learn how to show your service is compliant. Furthermore, as part of the Gold and Platinum membership you will be able to network with other members of the community and Platinum members will also be able to book 1:1 with me to have any of their questions answered.

By joining a community that has 24 hour access to videos that explain all that CQC requires, you will never feel uninformed. Paula gives a lot of practical tips on how to incorporate good practice easily, giving bitesize answers so you are not overwhelmed. If you choose gold or platinum membership there will be a chance to discuss with colleagues and Paula how it’s going in your service.

By understanding the key questions and quality statements, you will have all the knowledge you need to prepare for a CQC inspection. Having bitesize educational videos available 24/7 there’s never a time you need to be puzzled about what you should do next.

Members of the community will be invited to a members social event twice a year to meet and celebrate achievements and encourage each other. Gold and platinum members will have a chance to meet each other at monthly Team’s meetings.

This community is there for anyone who wants to improve quality and grow in their role. Whether you are a new carer and don’t quite understand why the manager does so many audits, or you are a registered manager wanting quick answers and suggestions for improvement, this is the place for you. 24/7 access to videos in your own time helps you develop at your pace.

You may be very new, trying to turn around an inadequate home, or even an experienced manager but need a chat about something specific to help you gain an ‘Outstanding’ in your next inspection.

Whatever your need there is a tier of membership for you.

Guest videos will be uploaded ad hoc for members to have a new face and different topics from time to time. In the gold membership there will be a monthly workshop via teams to discuss a current social care topic and answer community questions. Platinum membership will include an hour 1:1 with Paula each month to discuss individual issues and develop personal service goals.

Click on the link for the level of membership you require and follow the instructions. If you later realise that you might need more resources or help you can always upgrade your membership or set up a meeting with me to discuss your requirements.

The steps to become a member, including any fees or subscription details:

  1. To watch the basic videos with an overview of all key questions join our bronze membership for free.
  2. To have access to a further 34 videos going through each of the quality statements and how they apply, join our silver membership at £10 per month
  3. Join our Gold membership to have access to all the educational videos, and receive an invitation to a monthly meeting on teams to discuss a relevant topic and ask questions.
  4. Platinum membership (limited to 20 people) gives you all the features of the above memberships PLUS one hour personal teams meeting with Paula to discuss your individual challenges and ask advice about your service and role in particular.

All members will receive a monthly newsletter with links, blogs and new offers.

We will invite members to share their success stories via newsletter and teams meetings.

You can find the reviews from my previous clients on this website.

Paula is a respected and experienced care quality consultant. She is a mentor with Prince’s Trust, an employer ambassador for National Association of Care and Support Workers; is on the steering group developing a voluntary register for carers and has been a speaker for UK Care week and Care show held at the NEC in Birmingham

Find out more about ACQC Full Access membership

Sample short heading

Mary Poppins of Social Care

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. 

Sample short heading

Mary Poppins of Social Care

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. 

Sample short heading

Mary Poppins of Social Care

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. 

"Well begun is half done"

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