The community is a group of social care colleagues who are interested in improving the quality of care in their CQC registered services. Paula Cashmore is an experienced Care Quality Consultant who will guide and inform through videos, meetings and 1:1s how best for individuals to understand the new CQC quality statements and achieve the best quality of care in their service.

This is the first community that is affordable and accessible to all leaders whatever their experience. The resources build on a foundation and meet you where you’re at with your knowledge. It is a place to learn in your own time and put into practice ideas to suit your service.

The community is for any member of staff working within a CQC regulated setting that wants to understand CQC regulations and learn practical ways to implement them to improve their service.

The community will be able to access over 39 videos and downloadable resources, each explaining the meaning behind each of CQC’s quality statements, and learn how to show your service is compliant. Online networking with other members of the community and the opportunity to book 1:1 with me to have any of their questions answered.

By joining a community that has 24 hour access to videos that explain all that CQC requires, you will never feel uninformed. Paula gives a lot of practical tips on how to incorporate good practice easily, giving bitesize answers so you are not overwhelmed.

By understanding the key questions and quality statements, you will have all the knowledge you need to prepare for a CQC inspection. Having bitesize educational videos available 24/7 and a community learning lounge where you can ask questions directly to Paula, there’s never a time you need to be puzzled about what you should do next.

Members of the community will be invited to a members social event twice a year to meet and celebrate achievements and encourage each other. members will have a chance to meet each other at monthly Team’s meetings.

This community is there for anyone who wants to improve quality and grow in their role. Whether you are a new leader and don’t quite understand why the manager does so many audits, or you are a registered manager wanting quick answers and suggestions for improvement, this is the place for you. 24/7 access to videos in your own time helps you develop at your pace.

You may be very new, trying to turn around an inadequate home, or even an experienced manager but need a chat about something specific to help you gain an ‘Outstanding’ in your next inspection.

Whatever your need there is a tier of membership for you.

Guest videos will be uploaded ad hoc for members to have a new face and different topics from time to time. There will be a monthly practical insight webinar via teams to discuss a current social care topic and answer community questions. You can book a power hour 1:1 with Paula each month to discuss individual issues and develop personal service goals.

Click on the link for the level of membership you require and follow the instructions. If you later realise that you might need more resources or help you can always upgrade your membership or set up a meeting with me to discuss your requirements.

The steps to become a member, including any fees or subscription details:

1. To watch introductory videos as an introduction to Paula's insights as a guest join our bronze membership for free.

2. To have access to a further 34 videos going through each of the quality statements and how they apply, as well as webinar library and access to our community discussion board join our silver membership at £10 per month

Join the mailing list and subscribe to receive a free monthly newsletter with links, blogs and new offers.

We will invite members to share their success stories via newsletter and teams meetings.

You can find the reviews from my previous clients on this website.

Paula is a respected and experienced care quality consultant. She is a mentor with Prince’s Trust, an employer ambassador for National Association of Care and Support Workers; is on the steering group developing a voluntary register for carers and has been a speaker for UK Care week and Care show held at the NEC in Birmingham

ACQC is a verified member of the CPD group ( provider number 785088) and offers CPD accredited courses and webinars across the site